Technical requirements and product discontinuations

Our software solutions are subject to constant development. In order to guarantee you the best quality of our apps and add-ons, we have decided to support the following software versions:

Supported hardware and software

Here you will find an overview of the currently supported systems and versions.

We reserve the right to regularly adapt the system requirements to the current technical standards and to changes in the underlying operating systems.

snapADDY DataQuality

Outlook Add-in

  • Version 2010 and higher

Google Chrome

  • Version 61 and higher
    If your Google Chrome is not up to date, please follow these instructions.

Microsoft Edge

  • Version 79 and higher

snapADDY CardScanner & VisitReport

  • iOS Devices: version 11 and higher
  • Android devices: version 6 and higher
  • Windows: version 10 (2004) and higher (only VisitReport)

We recommend the use of the latest device and software generations!

Minimum requirements for the quality of the camera for the use of the business card scanner

5 megapixels, we recommend 8 megapixels

Product discontinuations

snapADDY Updater in Close

The "snapADDY Updater" button in Close CRM system will be discontinued soon.

What does this mean for you?
The new DataQuality app replaces the previous snapADDY Grabber. As before, you can use it to research companies and contacts and export them to Close.

Support for Internet Explorer

The support for Internet Explorer (IE) 10 and previous versions has been discontinued for snapADDY Dashboard as of 01/01/2021. Microsoft has already decided the stop supporting IE 11 for Microsoft 365 applications as of January 2021. At the same time, snapADDY is also discontinuing the support for Internet Explorer.

What does this mean for you?
You can continue to use snapADDY Dashboard easily with the browsers Google Chrome or Microsoft Edge (from version 79 and higher).

Supported CRM systems